Question 1

Is Sync.com truly encrypted?

Accepted Answer

Sync.com uses end-to-end encryption for all files. Your files are encrypted on your device before being uploaded. Sync.com cannot access your files. Encryption is automatic and transparent.

Question 2

What data does Sync.com collect?

Accepted Answer

Sync.com collects minimal data. They store your encrypted files and account information. Sync.com does not collect metadata about your files or track your activity. They do not use your data for advertising.

Question 3

Can Sync.com read my files?

Accepted Answer

No, Sync.com cannot read your files due to end-to-end encryption. Your files are encrypted on your device and only you have the decryption key. Sync.com's servers store encrypted data they cannot access.

Question 4

Where is Sync.com based?

Accepted Answer

Sync.com is based in Canada, which has strong privacy laws. This is an advantage over US-based services. Canadian privacy laws provide good protection for user data.

Question 5

How does Sync.com compare to Proton Drive?

Accepted Answer

Both Sync.com and Proton Drive use end-to-end encryption. Sync.com is based in Canada while Proton Drive is based in Switzerland. Both are privacy-focused and offer similar features.

Question 6

Can I share files on Sync.com?

Accepted Answer

Yes, you can share files on Sync.com with password protection and expiration dates. Shared files remain encrypted. Recipients can access files without needing a Sync.com account.

Frequently Asked Questions